Return & Cancellation Policy
At VocalJazzOnline.com we are committed to your full satisfaction with our products and experience.
If you are not satisfied with our video Products, you can discontinue access lifetime (and the bonuses are yours to keep) at any time. If you don't agree that this information is literally worth every cent, or if you change your mind about the instructional videos for any reason at all, you can request within thirty-days of your original purchase, for 100% refund of your money. After thirty-days, you will not be able to receive a refund for your purchase.
In our industry, recognize that this is an unbelievable guarantee (the majority of websites do not offer refund options for videos, software, and online products) BUT we stand behind our video product line 100%, and we stand behind our promise of service to you. If you are displeased in any way, simply contact us within thirty-days from the time of your purchase, and we will discontinue your lifetime access to the videos and we will be happy to give you 100% refund.
Our Services (Lesson and Workshop purchases) are fully refundable until used, meaning, once you are given the one-on-one Lesson or attend the purchased Workshop, those sales are considered final. If you purchased a Lesson package, and wish to cancel the remainder of the unused package, you will receive 100% refund of that unused portion. We unfortunately cannot refund your money after you have used the Lesson and or attended any portion of the Workshop.
In order to request a refund, please email us at firstname.lastname@example.org and put Refund in the subject line of the email. You can also contact us by phone at 877-441-5804
If you would like to cancel your Membership, you can do so at anytime. Of course, we would hate to see you go, and would appreciate your giving us feedback so we can better serve the community of musicians and educators according to our shared mission. Just email us at email@example.com and put Cancel My
Membership in the subject line of your email. You can also contact us by phone at 877-441-5804.
Thanks for choosing VocalJazzOnline and we look forward to hearing your success story!
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